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Managing Your Subscription
Log in to your portal to skip, reschedule, swap, or update your subscription.
How do I log in to my subscription portal?
Go to the portal link, enter the email from your first subscription order, click Send login code (text and email), and enter the code. No password.
How do I skip, pause, or reschedule a delivery?
In the portal, click Skip (or gift it), or Reschedule to delay 1 week, 2 weeks, or pick a date. Reschedule applies to all future orders.
How do I change my frequency?
Subscriptions tab, click your subscription, change the frequency dropdown (1, 2, 3, 4, or 6 weeks), then Save changes. Applies to every order.
How do I swap coffees, sizes, or grinds?
Subscriptions tab, click your subscription. Use the dropdowns and Save changes, or click Swap this for a different product. Applies to all future orders.