$3.50 to $9.00 based on order total. Subscription orders ship free at $89+.

Shipping is based on your order total, and subscription orders have their own rates. Subscription orders ship free at $89 or more.<h2 id="one-time-orders">One-time orders</h2><table style="width: 32%; margin-left: calc(0%); margin-right: calc(68%);" class="fr-alternate-rows"><tbody><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$0.00 - $34.99</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$3.50 </td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$35.00 - $54.99</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$4.50 </td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$55.00 - $74.99</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$5.50</td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$75.00 - $99.99 </td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$6.50 </td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$100.00+</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">&#xA0;$9.00 </td></tr></tbody></table> <h2 id="subscription-orders">Subscription orders</h2><table style="width: 32%; margin-left: calc(0%); margin-right: calc(68%);" id="isPasted"><tbody><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$0.00 - $34.99</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$3.50 </td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$35.00 - $54.99</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$4.50 </td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$55.00 - $74.99</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$5.50</td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$75.00 - $98.99 </td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">$6.50 </td></tr><tr><td style="width: 74.8636%; vertical-align: middle; text-align: left;">$89.00+</td><td style="width: 24.7939%; vertical-align: middle; text-align: left;">&#xA0;FREE </td></tr></tbody></table> A few helpful things to know:<ul><li>Mixed carts: if your cart has both one-time and subscription items, shipping uses the higher of the two rates</li><li>Cold brew concentrate: Cold brew carries a handling fee because it&#x2019;s much heavier and ships with extra protection and dry ice to arrive at a safe temperature.</li><li>Alaska and Hawaii: UPS rates apply, and you&#x2019;ll see the exact rate at checkout.</li></ul>

How much is shipping?

Subscriptions: free at $89+ (only subscription items count). One-time orders: no free shipping.

It depends on the type of order:<ul><li>Subscription orders: free shipping at $89 or more. Only subscription items count toward the $89, and one-time items in your cart won&#x2019;t add up to reach it.</li><li>One-time orders: there&#x2019;s no free shipping minimum, and shipping is based on the rate table on our shipping page.</li></ul>Want free shipping every time? Subscribe &amp; Save is a great fit. You get 15% off, free shipping at $89 or more, and flexibility to skip or cancel any time: <a href="https://larryscoffee.com/pages/subscribe-save">https://larryscoffee.com/pages/subscribe-save</a>

What is the free shipping minimum?

We fulfill in 1 business day (sometimes 2). Delivery takes a few days nearby, longer if you’re farther away or rural.

We aim to fulfill every order within 1 business day, and sometimes it takes 2. After it leaves us, the delivery time depends on where you live.Since we&#x2019;re based in Raleigh, orders headed to North Carolina and nearby states can arrive in just a few days. If you&#x2019;re farther away, or in a rural area, plan on it taking longer. Holidays and busy seasons can also add a little time.As soon as your order ships, you&#x2019;ll get a shipping confirmation email with a tracking link so you can follow it all the way to your door. Planning ahead for a gift or an event? Order a little early so there&#x2019;s room to spare.

How long will my order take to arrive?

Before noon EST may ship same day. After noon ships the next day, two business days at most.

We move quickly. Orders placed before noon EST sometimes ship the same day. Orders placed after noon will most likely ship the next day, and two business days at most.Because we roast fresh, we focus on getting your coffee out the door while it&#x2019;s at its best. You&#x2019;ll get an email with your tracking information as soon as your order is on its way.

When do orders ship?

Yes to Hawaii and Alaska (UPS Ground or 2-Day Air, UPS rates at checkout). No PO boxes.

Yes to Hawaii and Alaska! We do ship there, and here&#x2019;s what to know:<ul><li>Orders to Hawaii and Alaska go by UPS Ground or UPS 2-Day Air.</li><li>Dynamic UPS rates apply, and you&#x2019;ll see the exact cost at checkout before you pay.</li></ul>We don&#x2019;t currently ship to PO boxes, because our carriers need a physical street address to deliver. If you don&#x2019;t have one, you can ship to a work address, a friend or family member, or a package locker.

Do you ship to Hawaii, Alaska, and PO boxes?

We&#x2019;re sorry, but we don&#x2019;t ship internationally at this time. We currently ship within the United States only. If you&#x2019;re sending a gift to someone overseas, you can order for a friend or family member in the U.S. to pass along, and we&#x2019;d be happy to ship it straight to them.

Do you ship internationally?

Larry's Coffee

Shipping costs, free shipping, how fast orders ship, and where we deliver.

Shipping Rates & Times

Orders & Shipping

Do you offer corporate gifting?

Can you ship gifts directly to each recipient?

How do I place a corporate gifting order?

Corporate & Gifting

How do I become a wholesale partner?

Do you offer private label or custom orders?

Wholesale

Wholesale, Grocery & Corporate Gifting

How do I place an order?

Can I change or cancel my order after placing it?

Can I add an item to an order I already placed?

Do you offer gift messages or gift wrapping?

Where can I buy Larry’s in stores?

Placing & Changing an Order

How do I track my order?

My tracking hasn’t updated. What do I do?

My order says delivered but I don’t have it

Can I change my shipping address?

What if my package is delayed?

Tracking & Delivery

Larry’s Happiness Guarantee Details

What is your return policy?

Can I return coffee I don’t like or ordered by mistake?

Can I return or exchange non-coffee items (merch, gear)?

How do refunds work and how long do they take?

Can I get a refund on a subscription order?

How long do I have to report a problem with my order?

Return & Refund Policy

My order arrived damaged or leaking

An item is missing from my order

I received the wrong item

My coffee arrived stale or tastes off

My coffee was ground wrong

My package was lost or stolen

My order was delayed and I no longer need it

Something Went Wrong

Refunds, Returns & Problems

How do subscriptions work?

What are the subscription discounts and perks?

How do I sign up?

Getting Started

How do I log in to my subscription portal?

How do I skip, pause, or reschedule a delivery?

How do I change my frequency?

How do I swap coffees, sizes, or grinds?

Managing Your Subscription

When will I be charged?

How do I update my payment method?

Billing & Cancellation

Subscriptions

Which coffee is right for me?

What is the difference between light, medium, and dark roast?

Which coffees are low acid?

Do you have decaf?

What are limited-run coffees, and how do I get them?

Choosing a Coffee

What does shade grown mean, and is all your coffee shade grown?

Where does your coffee come from?

Is your coffee fair trade or direct trade?

Organic, Shade Grown & Sourcing

Which grind should I choose for my brew method?

What if I picked the wrong grind?

Should I buy whole bean or ground?

How do I brew with a drip machine?

How do I brew with a pour-over?

How do I brew with a French press?

How do I brew with an AeroPress?

What is the right coffee-to-water ratio?

Why does my coffee taste bitter or sour?

Grind & Brewing

How fresh is your coffee when it ships?

How should I store my coffee?

Why doesn’t Larry’s use vacuum sealed bags?

Can I freeze my coffee?

Freshness & Storage

How do I use the cold brew concentrate?

Cold Brew, K-Cups & More

Our Coffee

How do I create an account or reset my password?

How do I update my email, address, or phone number?

How do I unsubscribe from emails or texts?

How do I delete my account or data?

My Account

Do you accept Shop Pay, Apple Pay, or PayPal?

Why was my card declined?

Is my payment information secure?

Do you charge sales tax?

Payments & Checkout

How do I use a discount code?

How do I sign up for deals and the newsletter?

Giveaway FAQs: How do I enter?

Giveaway FAQs: What is the prize?

Giveaway FAQs: Where can I read the official rules?

Discounts, Giveaways & Gift Cards

Account, Payments & Promotions

Where is Helm and what are the hours?

What does Helm serve?

Where can I find the Larry’s coffee truck and upcoming events?

Visit Helm (Raleigh)

Visiting Larry's

How do I apply for the teacher grants?

What happened to the Inspiring Teachers blend?

Community & Grants

Doing Good (donations, grants, community)

How do I contact customer service?

What info should I include so you can help faster?

How to Contact Us