My order says delivered but I don’t have itUpdated 7 days ago
We know how frustrating that is, so let’s figure it out. A few quick things to check first:
- Check the timing. If it was marked delivered in the last 24 to 48 hours, it’s likely a scanning error. Packages sometimes get marked delivered a bit early and arrive later that day or the next.
- Use the carrier’s tracking. Use the tracking number from your shipping confirmation email for the most accurate status. Shopify’s tracking page can lag behind the carrier’s. The carrier’s page may also show a delivery photo or details about where it was left.
- Look around your home. Check the porch, side door, garage, mailbox area, and behind planters or bushes. If you live in an apartment, check with your front office, leasing staff, or package room.
- Ask around. Check with neighbors and anyone in your household. Carriers sometimes leave packages at a nearby address by mistake.
- Give it one more day. It often shows up.
Still no luck? We’re here to help. Contact us at https://larryscoffee.com/pages/contact with your order number and delivery address, and we’ll look into it with you.